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FAQ

How do I know if my Kettle needs descaling?

If it takes longer to boil or you can see limescale, especially in hard water areas, it is time to descale. Our Flow Kettles have a removable anti-scale filter to help reduce build-up.

Can the Flow Toaster fit bagels and crumpets?

Yes. The Flow 4 Slice Toaster has variable-width slots for everything from thin bread to thick-cut slices, bagels and crumpets, and self-centring guides for even toasting.

How fast does the Flow Kettle boil?

The Flow 1.7L Kettle has a 3kW concealed element that boils one cup in under a minute, plus boil-dry protection for safe, everyday use.

Can I buy a matching Kettle and Toaster Set?

Yes. Our Flow Collection includes Kettle and 4 Slice Toaster Sets in Black and White.

What controls does the Flow Toaster have?

It has 7 browning levels, independent controls for 2 or 4 slices, and Defrost, Reheat and Cancel settings.

What does an Instant Hot Water Dispenser do?

Our Instant Hot Water Dispensers (2.5L and 3L) heat water in around 5 seconds with no plumbing needed and a removable tank, with preset temperatures and volumes for drinks and cooking.