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FAQ

What's the benefit of steaming food instead of boiling it?

Steaming with a Food Steamer helps retain more nutrients and natural flavour than boiling, and needs no added oil or fat.

Can I cook rice in a Food Steamer?

Yes. Our 3 Tier Food Steamer comes with an additional rice bowl, and our Electric Rice Cooker is a compact 300ml option for 1 to 2 people.

What temperature should I use in a Food Dehydrator?

Our 5 Tier Food Dehydrator adjusts from 35°C to 70°C and our 6 Tier Food Dehydrator from 35°C to 75°C, so you can set the right temperature for fruit, vegetables or jerky.

How long does it take to make jerky in a Food Dehydrator?

Drying time depends on how thick the meat is and the temperature you choose. The 6 Tier model has a timer of up to 48 hours, and the guidance supplied gives suggested timings.

Can I steam multiple foods at once?

Yes. The 3 Tier Food Steamer has three removable 3L tiers, so you can cook meat, fish and vegetables at the same time. It has an 800W element and a 60 minute timer.

Are Food Steamer and Food Dehydrator parts dishwasher safe?

All parts of the 3 Tier Food Steamer are BPA free and dishwasher safe. Check the product page for care instructions on our 5 Tier and 6 Tier Food Dehydrators.